Privacy Policy

Last updated: August 12, 2026

1. Who we are

This website, www.brainzym.com, is operated by Brainzym Pvt Ltd (“Brainzym”, “we”, “us”, or “our”).

This Privacy Policy applies only to the www.brainzym.com website.

Brainzym applications and services may have separate privacy policies. In particular, this Privacy Policy does not govern:

  • Brainzym mobile applications; or
  • the Brainzym assessment platform available at spark.brainzym.com.

If you use one of those applications or services, please refer to the privacy policy applicable to that service.

For privacy-related enquiries, contact us at privacy@brainzym.com. When contacting us, please identify the application or service concerned and the specific nature of your request so that we can process it appropriately.

2. Information we collect

The information we collect depends on how you use this website.

Contacting us

If you contact Brainzym through email or a contact form on this website, we may collect information such as:

  • your name;
  • your email address;
  • the contents of your message; and
  • any other information that you voluntarily provide.

We use this information primarily to respond to your enquiry and communicate with you.

Please do not send sensitive personal information, student assessment information, passwords, or other information that is not necessary for your enquiry.

Comments

Some pages on this website may allow visitors to leave comments.

When you leave a comment, we may collect:

  • your name;
  • your email address;
  • the comment you submit; and
  • technical information associated with the submission, such as your IP address or browser information, where processed by WordPress, our hosting infrastructure, or website security features.

Your email address is not published with your comment.

Your name and the content of an approved comment may be publicly visible on the website.

Technical information may be used for security, abuse prevention, and spam detection.

Website usage information

We may collect limited technical information when you access the website, such as information normally generated when a browser communicates with a web server.

This may include information such as:

  • IP address;
  • browser and device information;
  • pages requested;
  • date and time of requests;
  • referring pages; and
  • technical error or security information.

Some of this information may be processed automatically by our hosting provider or other website infrastructure.

3. Cookies and similar technologies

This website uses cookies and similar technologies.

Some cookies may be necessary for the website to function. Other cookies or technologies may be used for purposes such as analytics or embedded third-party content, depending on the website configuration and your cookie preferences.

Where applicable, you can manage your preferences through the cookie consent interface provided on the website.

For current information about:

  • the cookies used;
  • their purposes;
  • the service providers involved;
  • cookie categories;
  • retention or expiration periods; and
  • available consent controls,

please refer to our Cookie Policy.

4. Google Analytics

We may use Google Analytics to understand how visitors use our website and to help us improve its content, usability, and performance.

Depending on your cookie preferences and the configuration of Google Analytics, information relating to your use of the website may be processed by Google.

We do not use Google Analytics as a means of obtaining information that visitors intentionally submit to Brainzym through contact forms or comments.

The cookies and technologies currently used by Google Analytics on this website, together with the relevant consent options, are described in our Cookie Policy.

Google operates under its own privacy policies and terms.

5. Embedded YouTube videos

Some pages may contain videos hosted by YouTube, a service operated by Google.

Where we embed YouTube videos, we use YouTube’s privacy-enhanced embedding domain, youtube-nocookie.com.

However, using privacy-enhanced embedding does not mean that no information can be transmitted to Google or YouTube. When an embedded video is loaded or you interact with it, Google or YouTube may receive technical or usage information associated with that interaction.

Your cookie preferences may affect the operation of embedded content.

Google and YouTube process information according to their own privacy policies and terms.

6. Hosting

This website is hosted using services provided by Hostinger.

As part of providing website hosting and infrastructure, Hostinger may process technical information necessary to receive and serve website requests, maintain the service, provide security, diagnose problems, and operate its infrastructure.

Such information may include IP addresses, request information, server logs, and related technical information.

We do not provide contact-form submissions or comment email addresses to Hostinger for advertising or marketing purposes.

7. How we use information

We may use information collected through this website to:

  • operate and maintain the website;
  • respond to questions, enquiries, or requests;
  • communicate with people who contact us;
  • administer and moderate website comments;
  • understand how the website is being used;
  • improve website content and usability;
  • detect spam, abuse, fraud, or security threats;
  • diagnose technical problems;
  • protect Brainzym, our users, and our systems;
  • establish, exercise, or defend legal claims; and
  • comply with applicable legal obligations.

Where consent is required for particular cookies or technologies, those technologies are managed according to the consent choices provided through our cookie controls.

8. Sharing of personal information

Brainzym does not sell your personal information.

We also do not provide personal information submitted directly to Brainzym, such as your contact details, to third parties for their independent advertising or marketing purposes.

Information may nevertheless be processed or disclosed in limited circumstances, including:

  • where necessary for service providers such as website hosting providers to operate the website;
  • through services such as Google Analytics or embedded YouTube content, subject to the applicable website configuration and cookie preferences;
  • where disclosure is required by applicable law, regulation, legal process, or lawful government request;
  • where reasonably necessary to investigate fraud, abuse, security incidents, or unlawful activity;
  • where necessary to protect the rights, property, security, or legitimate interests of Brainzym or others; or
  • where necessary to establish, exercise, or defend a legal claim.

We seek to limit any disclosure to information reasonably necessary for the relevant purpose.

9. Confidentiality of communications with Brainzym

Messages sent privately to Brainzym through email, a contact form, or another private communication channel are treated as confidential and are ordinarily accessible only to authorized Brainzym personnel who require access for a legitimate business purpose.

We do not ordinarily make private communications publicly available.

There may, however, be limited circumstances in which information from a communication needs to be disclosed, including where:

  • disclosure is required by law;
  • disclosure is reasonably necessary to establish, exercise, or defend legal rights;
  • disclosure is necessary to investigate fraud, abuse, or a security matter; or
  • a person publicly makes a materially false or misleading representation concerning their communication or interaction with Brainzym and disclosure of relevant information is reasonably necessary to correct that representation or protect Brainzym’s legitimate interests.

In such circumstances, Brainzym will seek to disclose only the information reasonably necessary for that purpose and will avoid disclosing unrelated private information.

10. Public comments

Information that you intentionally submit as a public comment should be regarded as public information once the comment is approved and published.

Other visitors may be able to read, copy, quote, or otherwise use publicly available comments.

Your email address submitted with a comment is not displayed publicly by Brainzym.

You should therefore avoid including personal, confidential, sensitive, or student-related information in a public comment.

11. How long we retain information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, our legitimate administrative or business requirements, security purposes, dispute resolution, or compliance with legal obligations.

For example:

  • correspondence may be retained where necessary to maintain a record of an enquiry or our response;
  • comments and associated information may be retained while the comment remains published or where necessary for moderation and administration; and
  • technical or security records may be retained for an appropriate period for security, troubleshooting, abuse prevention, or legal purposes.

We may retain information for a longer period where required by law or where reasonably necessary for an actual or anticipated legal dispute.

12. Your choices and privacy rights

Depending on the law applicable to you and the circumstances, you may have rights concerning personal information held by Brainzym, including rights to request access, correction, updating, or deletion of personal information.

You may also be able to withdraw consent for processing that is based on your consent.

Cookie preferences can be managed through the cookie controls available on the website. Additional information is available in our Cookie Policy.

To make a privacy request, email privacy@brainzym.com.

Please specify:

  • the application, website, or Brainzym service concerned;
  • the nature of your request; and
  • sufficient information for us to identify the relevant records.

We may request additional information where reasonably necessary to verify a request or prevent unauthorized access to another person’s information.

Some information may need to be retained where required by law or where necessary for security, administrative purposes, fraud prevention, dispute resolution, or the establishment, exercise, or defence of legal claims.

13. Security

We use reasonable technical and organizational measures intended to protect information processed through this website against unauthorized access, alteration, disclosure, or loss.

However, no internet transmission, website, or electronic storage system can be guaranteed to be completely secure.

14. Children and assessment information

Brainzym develops products and services that may relate to children and education. However, www.brainzym.com is not the platform used to conduct Brainzym assessments.

Student assessment information and information collected through the Brainzym assessment platform are governed by the privacy policy applicable to that service.

Please do not submit children’s assessment data, student records, passwords, or other unnecessary personal information through public comments or the general website contact facilities.

15. Links and third-party content

This website may contain links to websites or services operated by other organizations.

Brainzym does not control the privacy practices of independent third-party websites. If you follow a link to another website, the privacy policy of that website will apply to information collected there.

Embedded third-party content, such as a YouTube video, may also involve interaction with the third-party service as described in this Privacy Policy and our Cookie Policy.

16. International processing

Some service providers used by this website may operate infrastructure or process information in countries other than the country from which you access the website.

Where applicable, such processing is subject to the provider’s own privacy obligations and to applicable data-protection requirements.

17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the website, the services we use, our privacy practices, or applicable requirements.

The date shown at the top of this page indicates when the Privacy Policy was last updated.

We encourage visitors to review this page periodically.

18. Contact

For questions, requests, or concerns relating to privacy, contact:

Brainzym Pvt Ltd
Email: privacy@brainzym.com

Please mention the specific Brainzym application, website, or service concerned and describe the privacy-related request or issue so that it can be directed appropriately.